na NADAR-10110000000287 20111027111907.0 170309||||||||| | ||| |||| ||ind|| 979-763-170-2 0010-101100000000286 651.3 651.3 Adi F ADI SUNARNO Front office management Adi Sunarno; editor, Fl.Sigit Suyantoro Yogyakarta Andi 2006 xvi, 432 hlm ilus 23 cm Bibliografi : hlm. 425-429 Manajemen - Kantor Suyantoro, Fl.Sigit ACPDBAN